The Connected Circuit

Connecting To My Online Life

Nov 13, 2008

BlackBerry Bold Review

So after waiting about six months after everyone else (and thems people) in the world got the Bold, AT&T has finally released theirs and I finally got mine. Unfortunately, after spending hours on the phone and speaking to multiple reps on the phone, AT&T refused to offer me a discount on the phone at all if I would re-up until I am 15 months into my contract (I’m currently at roughly a year). You can imagine how disappointed I was at the fact that I told them that I would even re-up for three years to get a discounted rate, but they still refused to budge on the price, merely giving me a $25 credit to my account. So I went ahead and purchased the Bold at the astronomical rate of $550+NY taxes. But enough of the logistics on how I got the hone, here is my review on the BlackBerry Bold.

I knew the title of best electronic purchase that was previously rewarded to my Squeezebox Boom was going to be dethroned one day, but I didn’t know that it was going to be dethroned so soon. I would first like to say that the BlackBerry Bold is my best electronic purchase ever. So after about a week of heavy use, here is my review on this thing. It is kinda long, so by all means read only the sections that matter to you all.

Specs:

Size: 4.5″ x 2.6″ x 0.55″
Weight: 4.7 ounces
Screen: 2.5″, 480×320 pixels, 65K
Platform: BlackBerry OS 4.6
Memory: 1GB w/microSDHC slot (up to 16GB)

Network:

GSM: 850/900/1800/1900 (Quad-Band)
WCDMA: 850/1900/2100 (Tri-Band)

Camera:

2 mega-pixels (auto-focus)
5 x Digital Zoom

Audio:

MP3, AAC, eAAC+ & WMA

Video:

Hi-Resolution VGA, 30fps Video Recording
Supported formats: MP4, 3GPP, H.264 & Divx
Camera 2 MP
Video recorder with Half-VGA resolution

Connectivity:

WiFi (IEEE 802.11g)
GPS
Stereo Bluetooth 2.0 (A2DP)
miniUSB
3.5mm headphone jack

Messaging:

SMS
MMS (with video)
E-mail (POP3, SMTP, IMAP4, BES, BIS)

Hardware:

Design:
I’m not sure what it is about the Bold, but the aesthetics of the thing are amazing. I was very hesitant upon hearing that they put (p)leather on its rear instead of a rubberized paint job, but all those reservations are gone. The feel of the phone in the hand is amazing. It does not feel like a brick like my last phone did, which was the AT&T Tilt, and feels slick, smooth and thin. The leather backside gives me no hesitation of using it one-handed; It is perfect for one-handed (fits well for any lefty or righty) use, when you just don’t have access to the other hand. The chrome finish that rounds it out makes it stand out as the high end device that it is. Needless to say, it has both the professional look that one would expect a BlackBerry would have, but yet a stylus look to it as well.

Screen:
HVGA, 480 x 320
The screen has the exact same resolution of that famous touch screen phone, but on about a third the screen size. In short, the screen is gorgeous and is hands down the best screen on any smartphone I have every used.

Keyboard:
I have been using a QWERTY device for about a year now and can’t think of any other way to use a phone. The keyboard on the Bold is quite spectacular. Although it took me sometime to get used to the shorter spacing between the keys, but I anticipated this, it wasn’t long before I was pounding away at the thing in lightning quick speeds. Keyboard is utterly the best thing about this device, which is saying a lot being this smartphone has a lot of things going for it.

Call Quality:
I’ve had four phones in my entire lifetime and I would have to say hands down this sounds the best out of the four even on the crappiness that is AT&T’s network. I don’t make much calls on this thing, but everyone came in clear and I have had no drop calls. Although I do notice that it sometimes gets stuck on EDGE when I am 100% sure that I am in a 3G area. Not sure why this is, but I had the same problems with the Tilt, so I am attributing this to AT&T’s network, which for the most part could be much better.

Software:
This is where the BlackBerry stands above all other devices. It does not have the same plethora of software as other devices, but it makes up for it on the quality of the applications and the speed of execution. Everything is instantaneous, when I click on an icon for say Gtalk, it brings it up right away and signs me in so I can begin to chat. It is one of the problems that I had with the Tilt, applications on that thing would sometimes freeze and lock up for seemingly no reason. On the Bold it is a whole ‘nother story, no waiting minutes for an application to load, it just goes. However, I have had the ocassional lock up, but I am attributing that because some applications have not been optimized for BB OS 4.6, since this is the first phone to get that OS or for the screen res, which is the first BlackBerry to get such a high screen res, well at least until the Storm hits stores.

Contacts:
Contacts management is far superior than any other smartphone I have used. Adding one is simple and easy and the SIM contact transfer is easy to use.

Messaging:

SMS:
This is actually one of the low points of the device for me. I don’t know what it is, possibly the extreme hype I got from everywhere, but it is just a letdown. All I want for this is threaded SMS, where each message is marked for each sender and receiver, all the messages are marked with is a date and time stamp and is group by exchanging contact. I mean the choice of different colors would have made this ten folds better.

IM:
This is the most connected I have every been on a mobile device. I can connect to people with multiple options with the only exclusion is IRC, but that would be crazy on a mobile device. AT&T has now made the service books available for ICQ and AIM to round out the support for the existing BlackBerry Messenger, Gtalk, Yahoo and Windows Live (MSN). All integrated extremely well and has a natural application feel, although I feel some slight lag, but that is probably due to AT&T’s network.

Email:
RIM is supposed to be number one in this area and I would have to say that it still is with the push email, but it does not automatically sync with the email services that I use, which is mainly gmail like IMAP, which is a total letdown.

Web Browsing:
I came from Pocket IE (the broken interwebs) and Opera Mini (much improved fast web browser) as well as Opera Mobile and Firefox on my N800, so I have quite a bit of experience with web browser. The browser called Browser is not so bad, but I can’t say that it is great either. First off, you have three browsers in total, one for Media Net for AT&T (which I kinda think may just be a shortcut to Media Net, I’m not 100% sure), one for WiFi and then the regular browser. I have no clue why there wasn’t just one browser for all connectivity options, but regardless, websites are rendered pretty well and (if you have javascript turned off) webpages are rendered pretty quickly. However, some websites had enormously terrible loads times on non-mobile versions of certain websites, i.e. Engadget. The only saving grace is that there is a mobile version. I have not tested it much on WiFi since I have an unlimited data plan and live in a major city where 3G is just about everywhere.

Multimedia:
The Bold has a pretty decent media player, not the best, but it is pretty decent. One thing that it needs is to show songs on the playlist using ID3 tags instead of the filename, otherwise the music player is great. Sounds decent as well, not 2nd gen iPod or my Squeezebox Boom quality, but it is listenable, only wish that the lowest volume could be lower. The Bold also supports a wide range of codecs as well, I have yet to test anything other than MP3 in the audio category, but in the video it did not play a few out-of-box, only audio came out of some video files. I would also like to see the ability to bookmark a long podcast or a movie.

Applications:
For what the Bold does not have out-of-box, you can probably find an application that does what you like. Just head over to mobile.blackberry.com on your Bold. What it is lacking is a mobile application store built on the phone like that other (i)Phone, but that will be coming in March 2009, since the usability is pretty horrible for downloading applications, which is handled by the web browser or connecting your Bold to your computer which has to have the BlackBerry Desktop software installed first.

Navigation:
The Bold for AT&T comes pre-loaded with TeleNav to replace BlackBerry maps, since I haven’t used either I can’t comment, but I did promptly install Google Maps. Works pretty well, takes a little while getting a fix though, but generally I am much happier with the GPS on this thing than I was with the Tilt where I had to open two programs to use the GPS, which would then may or may not work. As a note, you cannot install BlackBerry Maps on this thing because I am assuming AT&T has prevented it, but I feel if you hacked some of the service books you would probably be able to.

Camera:
I do not take pictures very often, but when I do I have my Canon PowerShot for that, but I have taken a few shots and it is nothing to scream about, but it works and has an LED flash, which is a definite plus. Pictures look decent.

WiFi:
As I wrote earlier, I have not used the WiFi very often, but I was able to connect to my apartment’s Linksys router I setup with no problem and was able to view other Access Points with ease and supports just about all the security protocols, even the now only unhackable WPA2-PSK.

Bluetooth:
Haven’t used this feature yet, can’t comment, but I will update once I do.

Pros:

Awesome keyboard.
Fast, fast, and… fast
Beautiful Screen
Beautiful Aesthetics
Contacts management
Wide Range of reliable applications

Cons:

Email, although it pushes, is not IMAP and doesn’t sync automatically
SMS could be managed better
Not RIM’s fault, but AT&T sucks
Addicting as heck

Conclusion:
This review has generally been glowing, there was no deal breaker in any of the downsides. The screen is gorgeous, fantastic keyboard, great contacts management, voice sounds good, messaging is good and the amazing amount of stable applications I have used and installed makes me so connected that it kinda scares me. If I were to give this a rating on a 10-point scale with 10 being amazing-awesome-can’t put down and a zero being do-not-even-go-near, I would give this a 9 out of 10, almost perfect.

Links to other Reviews: